Business Operations Analyst Resume Example & Writing Guide

View a professional business operations analyst resume example with proven bullet points, key skills, and expert tips. Copy what works and customize with your own experience.

Business
9% Growth
Avg. Salary: $72,000

Professional Summary Examples

Start your resume with a compelling summary. Here are proven examples you can adapt:

Business operations analyst with 4+ years of experience streamlining processes and delivering data-driven insights for mid-market technology companies. Identified $1.5M in operational savings through process mapping and workflow optimization. Expert in SQL, advanced Excel, and Tableau.

Detail-oriented operations analyst specializing in financial services and compliance reporting. Built 30+ automated dashboards tracking operational KPIs for executive leadership. Strong background in requirements gathering, UAT, and cross-functional project support.

Analytically driven business operations analyst with expertise in e-commerce and logistics. Reduced order processing errors by 45% through root cause analysis and system improvements. Skilled in data visualization, process documentation, and change management.

Work Experience Bullet Points

Use these achievement-focused bullet points as inspiration. Replace the numbers with your own metrics.

  • Analyzed operational workflows across 5 departments, identifying 15 process improvements saving $1.5M annually in labor and material costs
  • Built 30+ automated dashboards in Tableau tracking operational KPIs including cycle time, error rates, and throughput for executive team
  • Gathered and documented business requirements for ERP system upgrade, conducting 40+ stakeholder interviews and creating detailed specifications
  • Reduced order processing errors by 45% through root cause analysis, process redesign, and implementation of automated validation checks
  • Created financial models analyzing operational scenarios, supporting leadership decisions on $5M capital investment in automation
  • Led user acceptance testing for 3 system implementations, coordinating 20+ testers and managing 200+ defects to resolution
  • Developed standard operating procedures for 10 business processes, improving consistency and reducing training time for new hires by 30%
  • Automated monthly reporting processes using Python and SQL, reducing report generation time from 3 days to 4 hours
  • Conducted competitive analysis and market research supporting strategic planning for 3 new product launches
  • Facilitated weekly cross-functional meetings between operations, finance, and technology teams to align on priorities and resolve blockers

Key Skills for Business Operations Analyst Resume

Include these skills on your resume to pass ATS screening and impress recruiters:

Business AnalysisProcess MappingData AnalysisSQLExcel (Advanced)Reporting & DashboardsRequirements GatheringProcess ImprovementStakeholder CommunicationTableau/Power BI

Recommended Certifications

These certifications can strengthen your business operations analyst resume:

Certified Business Analysis Professional (CBAP)
Lean Six Sigma Green Belt
Tableau Desktop Specialist
Microsoft Certified: Data Analyst Associate
IIBA Entry Certificate in Business Analysis (ECBA)

Tips for Your Business Operations Analyst Resume

  • Quantify your achievements: Use specific numbers, percentages, and dollar amounts to demonstrate impact.
  • Use industry keywords: Include terms from the job description to pass ATS screening.
  • Lead with action verbs: Start bullet points with strong verbs like developed, implemented, increased, reduced.
  • Keep it concise: Aim for one page unless you have 10+ years of relevant experience.

Frequently Asked Questions

What should a business operations analyst include on their resume?

Include process improvements with quantified savings, tools and technologies used (SQL, Excel, Tableau), reports and dashboards built, and cross-functional projects supported. Show your ability to gather requirements, analyze data, and communicate findings to stakeholders at all levels.

What technical skills should a business operations analyst list?

Include SQL, advanced Excel (pivot tables, VLOOKUP, macros), visualization tools (Tableau, Power BI), and any programming languages (Python, R). Mention specific ERP systems, project management tools, and process mapping software (Visio, Lucidchart) you have used.

How do I transition into business operations analysis on my resume?

Highlight analytical experience from any role: data work, financial analysis, process documentation, or problem-solving. Show SQL or Excel proficiency, include any relevant certifications (CBAP, Lean Six Sigma), and demonstrate your ability to identify operational inefficiencies and propose solutions.

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