Flight Attendant Resume Example & Writing Guide
View a professional flight attendant resume example with proven bullet points, key skills, and expert tips. Copy what works and customize with your own experience.
Professional Summary Examples
Start your resume with a compelling summary. Here are proven examples you can adapt:
Dedicated flight attendant with 6+ years of experience serving 150+ passengers per flight on domestic and international routes. Maintained a 98% customer satisfaction rating and received 200+ passenger commendations. FAA-certified with expertise in emergency procedures, first aid, and in-flight service delivery for a major U.S. carrier.
Experienced flight attendant fluent in English, Spanish, and French with 4+ years on international long-haul routes. Recognized as a top performer with a 99% on-time service delivery rate. Skilled at de-escalating in-flight incidents and providing premium service in business and first-class cabins.
Safety-focused flight attendant with 5+ years of experience and impeccable FAA compliance record. Served as lead flight attendant on 500+ flights, coordinating cabin crew teams of 4-8 members. Known for calm, professional demeanor during emergencies and ability to create welcoming environments for diverse passengers.
Work Experience Bullet Points
Use these achievement-focused bullet points as inspiration. Replace the numbers with your own metrics.
- Served 150+ passengers per flight across 1,200+ domestic and international flights, maintaining a 98% customer satisfaction rating over 6 years
- Received 200+ written passenger commendations and 3 annual service excellence awards for outstanding in-flight hospitality
- Led cabin crews of 4-8 flight attendants as purser on 500+ flights, ensuring coordinated service delivery and safety compliance
- Completed 100+ hours of annual safety and emergency procedure training including evacuation drills, fire suppression, and medical emergencies
- De-escalated 50+ in-flight passenger conflicts through calm communication and conflict resolution techniques, preventing diversions
- Administered first aid to passengers on 15+ occasions including managing in-flight medical emergencies until ground medical teams could assist
- Achieved 99% on-time service delivery rate by efficiently managing pre-flight preparation, cabin checks, and beverage service workflows
- Trained 20+ new hire flight attendants on safety procedures, service protocols, and airline-specific policies during 6-week onboarding programs
- Managed premium cabin service for business and first-class passengers on international routes, contributing to a 12% increase in premium class rebooking rates
- Fluent in English, Spanish, and French, providing multilingual safety announcements and customer service on international routes across 30+ countries
Key Skills for Flight Attendant Resume
Include these skills on your resume to pass ATS screening and impress recruiters:
Recommended Certifications
These certifications can strengthen your flight attendant resume:
Tips for Your Flight Attendant Resume
- Quantify your achievements: Use specific numbers, percentages, and dollar amounts to demonstrate impact.
- Use industry keywords: Include terms from the job description to pass ATS screening.
- Lead with action verbs: Start bullet points with strong verbs like developed, implemented, increased, reduced.
- Keep it concise: Aim for one page unless you have 10+ years of relevant experience.
Frequently Asked Questions
What should I include on a flight attendant resume?
Highlight safety and emergency procedure training, customer service experience, language skills, conflict resolution abilities, and physical fitness. Include your FAA certification, CPR/first aid credentials, and any airline-specific training. Quantify with passenger counts per flight, customer satisfaction ratings, commendations received, and number of flights completed.
How do I write a flight attendant resume with no experience?
Focus on transferable skills from hospitality, retail, or customer service roles. Emphasize your communication skills, ability to handle stressful situations, teamwork, and physical stamina. Include relevant certifications like CPR and first aid. Mention language skills, travel experience, and flexibility with scheduling. Airlines value personality traits like empathy, professionalism, and adaptability.
Do airlines prefer a specific resume format for flight attendants?
Most airlines prefer a clean, one-page resume with a professional headshot (industry standard, unlike most other professions). Use a reverse chronological format with a strong summary. Include height and language skills, as these are relevant qualifications. Some airlines request specific application formats; always follow airline-specific guidelines when provided.
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