Hotel Manager Resume Example & Writing Guide

View a professional hotel manager resume example with proven bullet points, key skills, and expert tips. Copy what works and customize with your own experience.

Hospitality
10% Growth
Avg. Salary: $60,000

Professional Summary Examples

Start your resume with a compelling summary. Here are proven examples you can adapt:

Seasoned hotel manager with 8+ years of experience overseeing 200+ room properties generating $15M+ in annual revenue. Increased guest satisfaction scores from 82% to 94% while reducing operational costs by 18%. Proven ability to lead teams of 50+ employees and drive revenue growth through strategic yield management.

Dynamic hotel manager specializing in luxury and boutique hotel operations with a track record of achieving 90%+ occupancy rates. Led a $2M property renovation project on time and under budget. Expert in revenue management, guest experience optimization, and staff development across front office, housekeeping, and F&B departments.

Results-focused hotel manager with extensive experience in brand-standard compliance for Marriott and Hilton properties. Improved TripAdvisor ranking from #15 to #3 in market within 18 months. Skilled at balancing exceptional guest experiences with profitability targets and team engagement.

Work Experience Bullet Points

Use these achievement-focused bullet points as inspiration. Replace the numbers with your own metrics.

  • Managed daily operations of a 250-room full-service hotel generating $15M+ in annual revenue with a team of 65 employees
  • Increased guest satisfaction scores from 82% to 94% within 12 months through staff training, service recovery protocols, and facility upgrades
  • Drove occupancy rates from 72% to 91% by implementing dynamic pricing strategies and OTA channel optimization, adding $2.3M in annual revenue
  • Reduced operational costs by 18% ($500K annually) through vendor renegotiation, energy efficiency initiatives, and process automation
  • Led a $2M property renovation project, completing all 120 guest rooms and public areas on time and 5% under budget
  • Improved TripAdvisor ranking from #15 to #3 in the competitive downtown market within 18 months through service excellence initiatives
  • Hired, trained, and developed a team of 50+ staff members, achieving 85% employee retention rate compared to the 65% industry average
  • Implemented a new property management system (Opera PMS) across all departments, reducing check-in time by 40% and billing errors by 75%
  • Achieved 98% brand-standard compliance score during corporate quality audits for 3 consecutive years
  • Increased group and event bookings by 35% through strategic partnerships with local businesses and convention bureaus

Key Skills for Hotel Manager Resume

Include these skills on your resume to pass ATS screening and impress recruiters:

Hotel Operations ManagementRevenue ManagementGuest RelationsStaff Leadership & TrainingBudgeting & P&L ManagementProperty Management Systems (PMS)Quality AssuranceConflict ResolutionSales & Marketing CoordinationHealth & Safety Compliance

Recommended Certifications

These certifications can strengthen your hotel manager resume:

Certified Hotel Administrator (CHA)
Certified Hospitality Revenue Manager (CHRM)
ServSafe Manager Certification
Certified Hospitality Supervisor (CHS)
Revenue Management Certification - Cornell

Tips for Your Hotel Manager Resume

  • Quantify your achievements: Use specific numbers, percentages, and dollar amounts to demonstrate impact.
  • Use industry keywords: Include terms from the job description to pass ATS screening.
  • Lead with action verbs: Start bullet points with strong verbs like developed, implemented, increased, reduced.
  • Keep it concise: Aim for one page unless you have 10+ years of relevant experience.

Frequently Asked Questions

What skills should a hotel manager put on their resume?

Include operations management, revenue management and yield optimization, guest relations, staff leadership and development, P&L management, property management systems (Opera, Maestro), sales and marketing, food and beverage oversight, quality assurance, and health and safety compliance. Tailor skills to the property type, whether luxury, boutique, resort, or limited-service.

How do I showcase revenue achievements on a hotel manager resume?

Use specific financial metrics such as total revenue managed, RevPAR improvements, ADR increases, occupancy rate growth, and cost reduction percentages. For example, drove RevPAR from $95 to $128 through dynamic pricing and channel optimization is more impactful than managed hotel revenue. Include year-over-year comparisons and market context.

Should I list brand experience on my hotel manager resume?

Yes. Brand experience with major chains like Marriott, Hilton, IHG, or Hyatt is highly valued because it signals familiarity with brand standards, PMS systems, loyalty programs, and corporate reporting. Mention specific brands and any brand-standard audit scores. Independent hotel experience should highlight your versatility and entrepreneurial approach.

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